Policies
To Schedule a Sessions: Payment, Booking Fee or Deposit is required to hold and confirm.
Time: Your time is only an approximate time, as stated on this site and multiple other locations - Peej does NOT use a timer and most times sessions will go a little over, this could be yours or possibly the person before yours, so please allot enough time, have patience and compassion because spirit doesn't know time and most importantly understanding this allows you to relax so that you can enjoy your session!
Referrals: If Peej was helpful and you'd like her to help someone or you'd like to gift or your scheduling for a spouse, parent or friend... please call our office to discuss the rules and restrictions.. Peej does offer gift certificates but would case-by-case. Nothing in her session should be construed as medical advice.
Canceling: As long as you cancel a session outside of a 72-Hours window, you'll be refunded via your payment method, usually within 24 hours.
Rescheduling a Session: Follows the rule of 72-hour. Inside the 72 hours will require ab additional $50 change fee.
Missed Session: No refunds will be processed through third party credit card companies or bank institutions if you miss an appointment. You reserved that time slot and if you miss it without 48-hour notice you forfeit your time and sessions however we understand sometimes life happens so this is up to discretion. It is your responsibility to be available at your scheduled appointment time. If you do not receive a call within 15 minutes then you need to call in 408-833-0169. If there is no answer leave a message because Peej may still be on a call with the client before you.
Refunds AFTER a Session has been completed
There is a strict NO-REFUND Policy. This means that there will be NO refunds processed days, weeks or months after your session has been completed. HOWEVER- If for some reason you do not feel the session is what you expected within the first 15- minutes of Peej speaking in your session- you are free to go- no charge to you.
However, the In-Office Booking fee you paid is forfeited and NOT refunded. Phone Session will be refunded, minus a $60 processing fee.
Purchase a Package, CERTIFICATE, special or deal please note they are ONLY VALID fornONE YEAR FROM PURCHASE DATE. NO EXCEPTIONS.
Recording:
For the safety of all involved Peej has made it a policy of hers to record any and all communications by calling in or receiving a call you acknowledge and agree to being recorded.
For the safety of all involved Peej has made it a policy of hers to record any and all communications by calling in or receiving a call you acknowledge and agree to being recorded.
- By scheduling a session you agree to being recorded and understand ALL sessions, phone conversations, interactions and check-ins are recorded and by proceeding forward and scheduling a session, in-office visits you agree and give permission to record.
- Nothing in your session should be construed as medical advice.
Thank you for contacting Peej Joy. By requesting a reading and/or scheduling an appointment with PJ, you understand and are agree that PJ is not a medical professional, attorney, accountant or other licensed professional, and can not give medical, legal, or tax advice. Any information or advice given by PJ is not to be used by you in place of any medical, legal, tax or financial advice or diagnosis from qualified and licensed professionals in those fields. Guidance sessions with PJ are intended to offer insight into your personal life and do not in any way constitute medical, legal, tax or financial advice. Peej Joy will not be held liable for any damages resulting from the use of this website or as a result of any reading or appointment with her, or any persons or events related thereto, and/or any actions or decisions that you may make as a result, including without limitation, actual, incidental and/or consequential damages.resulting from any claims resulting from any act or omission, negligence, fraudulent misrepresentation or otherwise, including without limitation, personal injury, death, loss of income, stress (emotional or otherwise), errors or omissions, or otherwise.